Question 1

What is Pinnaya?

Accepted Answer

Think of us as anti-Tinder. We're a matchmaking platform where real humans (not algorithms) help you meet real people who are actually looking for what you want. No swiping, no games, just intentional introductions.

Question 2

Who can join Pinnaya?

Accepted Answer

We're for professionals 21+ who are serious about finding a relationship (not just dating around). All genders and orientations welcome—if you're ready to meet someone special, you belong here.

Question 3

How do I join the platform?

Accepted Answer

Join the waitlist first. When we have a spot for you, we'll walk you through verification (it's quick, we promise) and help you set up your profile. Then pick the plan that feels right, and we'll get started finding your matches.

Question 4

What does the verification process involve?

Accepted Answer

We'll ask for your government ID and a quick selfie to make sure you're you. If you want, you can connect your LinkedIn too (helps us verify you faster). It usually takes about 24 hours—we'll email you when you're approved.

Question 5

Is my personal information safe?

Accepted Answer

Absolutely. We use bank-level security to encrypt everything. Your ID is only used for verification and then locked away securely. We'll never sell or share your data with anyone. Promise.

Question 6

What is progressive disclosure?

Accepted Answer

It means you're in control. Start by sharing just the basics, then reveal more (like photos or your last name) as you get comfortable with someone. You decide the pace—no pressure to share everything upfront.

Question 7

How do you handle fake profiles?

Accepted Answer

Everyone gets verified before they can join. If something seems off, our team investigates. We have zero tolerance for catfishing or fake accounts—you can trust that everyone here is real.

Question 8

How does the matching process work?

Accepted Answer

Real people (your matchmakers) read your profile and find people who genuinely align with what you're looking for. No endless swiping through randos—just thoughtful introductions to people who might actually be a fit.

Question 9

What are trust indicators?

Accepted Answer

Little signals that help you feel confident about who you're talking to—things like verification badges, how long they've been active, and whether their goals match yours. Basically, signs that this person is legit.

Question 10

Can I browse profiles freely?

Accepted Answer

Nope—and that's intentional. Endless browsing leads to decision paralysis (and burnout). Instead, your matchmaker sends you curated matches. Every person you see was picked specifically for you.

Question 11

What are hobby clubs?

Accepted Answer

Interest-based groups where you can meet people who like what you like—hiking, books, cooking, whatever. It's a low-pressure way to meet people while just being yourself and having fun.

Question 12

What are the membership tiers?

Accepted Answer

Waitlist (free—just early access), Founding Member (₹4,999/month for full access and matchmaking), and Pro (₹7,999/month if you want premium attention and relationship coaching). See the pricing page for details.

Question 13

Can I cancel my subscription?

Accepted Answer

Yep, anytime. If you cancel, you'll keep access until your current month ends. And if you find someone—whether through Pinnaya or elsewhere—you're welcome to join our couples' community to continue growing together through workshops, events, and ongoing support. Your journey doesn't have to end at finding a match!

Question 14

What payment methods do you accept?

Accepted Answer

All the usual ones—credit/debit cards, UPI, net banking, digital wallets. Whatever works for you.

Question 15

What if I don't meet eligibility requirements?

Accepted Answer

If for any reason you can't complete verification or don't fit our community standards, we'll refund you in full. No hard feelings.

Question 16

What types of events do you organize?

Accepted Answer

Virtual hangouts, in-person hobby clubs, networking events, relationship workshops, couples' nights—lots of different things depending on your city and what members want to do. All designed to help you meet people naturally.

Question 17

How many events can I attend?

Accepted Answer

Founding Members get 5 event credits per month. Pro Members can attend as many as they want. If you're on the waitlist, you'll see what's happening but can't attend yet (sorry!).

Question 18

Can I bring a friend to events?

Accepted Answer

Events are members-only to keep things safe and authentic. But once you're in a relationship with someone from the platform, you're both welcome at couples' events!

Questions? We've got answers

Getting Started

Verification & Safety

Matching & Features

Pricing & Membership

Community & Events

Still have questions?